4. Licon has a professional sales team that can provide you with professional product consultation and answer questions encountered in the order
5. Licon provide after-sales and OEM service
FAQ
1: Are you a manufacturer?
Re: Yes, Licon is a POS hardware manufacturer, based in Shenzhen, China.
2: Can I visit your factory?
Re: Sure, welcome to visit our factory at any time.
3: How many days will I get the sample?
Re: Generally, 5 working days for production, and 3-7 days for transportation, so you will get goods 6-12 days.
4: What kind of certifications do you have?
Re: CE, ROHS, FCC as standard.
5: May I have your product catalog？
Re: Yes, we will send you the catalog for reference.
6: How long the warranty do you offer?
Re: We provide a 12 months warranty. The warranty period starts from the invoice date.
7: Would the POS machine comes with POS software?
Re: We are a POS hardware manufacturer, so the POS machine equips with operating system only, not including with POS
software.There is no common POS software to provide, because different country has different language, different applications with different requirements.
8: What are your shipping terms?
Re: It is available to ship via express (DHL/FedEx/EMS/UPS/TNT), via air, via train, via sea. We will try our best to check the
economical shipping way for you.
9: Are you a manufacturer? Can I visit your factory？
Re: Yes, Licon is a POS hardware manufacturer, located in Guangzhou, China. Sure, you are welcome to visit our factory at any time.
